How Oxfam’s ICT in programme works

Information and Communications Technologies (ICT) refer to any product that will store, retrieve, manipulate, transmit or receive information, such as personal computers, television, radio, email and mobile phones. Our approach is deeply embedded in the context of programming and we see certain opportunities for the applications of ICTs within core thematic areas.  Whether it is monitoring water points, digitising surveys and registration processes or delivering vouchers and community health information through mobile phones, Oxfam have been exploring how ICT can offer opportunities to amplify and improve our work. The use of ICTs has proven to be both time and cost efficient, while enabling Oxfam to be more accountable, transparent and achieve a wider reach, even in some of the most fragile contexts.


In the Philippines, we recorded a 47% time saving on beneficiary registration activities through the use of ICTs.


We reached 100,000 people on Polio prevention in Somalia through the text message and mobile voucher platform mLink.


The use of Visa cards was 60% more cost efficient than direct cash transfer.

Watch what we do in ICT4D around the world


Oxfam explores the use of ICTs throughout our humanitarian work including: registering communities; delivery of mobile money, e-vouchers and e-cash; and, conducting assessments. In fragile contexts, where access can be difficult, we use ICTs to support public health promotion and distribution management. The widespread use of mobile phones enables us to explore innovative new ways of working.

Monitoring and evaluation

Not only have we been exploring ways to use ICTs for monitoring and evaluation processes by digitalising surveys and using participatory multimedia, we are also keen to increase our learning on the contribution which ICTs offer in programme contexts. By effectively planning, monitoring and evaluating we can learn from our work to refine programmes for increased impact, sustainability and accountability.


From innovation to impact

Oxfam is an organizing partner of the eighth annual ICT4D conference in Nairobi, Kenya on May 16-19, 2016.

This year’s conference will bring together thought leaders and experienced professionals from around the world to share and explore ways of using ICT to help achieve the Sustainable Development Goals (SDGs).

Find out more about the conference


Oxfam has adopted ICTs for strengthening its livelihoods markets-based programmes, particularly in agriculture. ICTs have the potential to help rural farmers access information that can improve their livelihood and resilience by providing timely information on finding the best prices for products, locating transportation, accommodating for weather forecasts and mobile-facilitated payment, credit or insurance. You can find out more on the Grow.Sell.Thrive website.

Citizen agency and influencing

Widespread adoption of ICTs are opening new opportunities to create, lead and take part in civic activism and civic spaces. More than ever, people around the world are exploring new ways to hold governments to account or to demand the right to transparency in electoral processes, budget decisions and service delivery. Access to information and evidence-based reports are essential for citizen action and influencing processes.

Oxfam’s ICT projects

Find out more about our projects around the globe.

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Stats & Facts

Data as of April 2015

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